Privacy Policy

Duncan Drywall respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in Ontario, Canada.

Information Collection: We collect personal information that you voluntarily provide to us through contact forms, email correspondence, or phone inquiries. This may include your name, email address, phone number, address, and any other information you choose to provide.

Use of Information: The information collected is used to respond to your inquiries, provide services, maintain business records, and improve our website and customer service. We do not use your personal information for purposes other than those identified unless we obtain your consent or as required by law.

Consent: By providing personal information to Duncan Drywall, you consent to our collection, use, and disclosure of that information in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Disclosure of Information: We do not sell, trade, or rent your personal information to third parties. We may disclose your information to service providers who assist us in operating our business and website, provided they agree to keep your information confidential. We may also disclose information where required by law or to protect our legal interests.

Third-Party Services and Analytics: We may use third-party services such as Google Analytics to better understand how visitors interact with our website. These services may collect anonymized data such as IP address, browser type, device information, and pages visited. We also use remarketing services including Google Ads to display targeted advertisements to users who have previously visited our site. These services may place cookies in your browser to serve relevant ads based on your browsing history. You can opt out of Google’s use of cookies by visiting the Google Ads Settings page, or by visiting the Network Advertising Initiative opt-out page.

Cookies: Our website uses cookies to enhance user experience, track visitor behavior, and support remarketing and analytics. By using our website, you consent to our use of cookies in accordance with this Privacy Policy. You may choose to disable cookies through your browser settings; however, this may affect your ability to use some features of our site.

Data Retention: We retain personal information only as long as necessary for the fulfillment of the purposes for which it was collected or as required by law. When information is no longer required, it will be securely destroyed or anonymized.

Security: Duncan Drywall implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Links: Our website may contain links to third-party websites. Duncan Drywall is not responsible for the privacy practices of these external sites. We encourage users to read the privacy policies of any linked websites.

Access and Correction: You have the right to access and request correction of your personal information held by Duncan Drywall. To make such a request, please contact us using the information below.

Changes to This Policy: We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Your continued use of the site following the posting of changes indicates your acceptance of those changes.

Contact Us: If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: info@duncandrywall.ca

Last Updated: June 4, 2025